Shipping Policy
Welcome to THrīv Apparel located in beautiful Cochrane, Alberta We are committed to delivering your orders quickly and efficiently across Canada. This Shipping Policy outlines our shipping methods, costs, delivery times, and other important information.
Shipping Locations
We are proud to offer shipping services to all provinces and territories in Canada. Whether you’re in Alberta, Ontario, Quebec, or the Northwest Territories, we’ve got you covered.
Processing Time
All orders are processed within 1-2 business days. Orders are not shipped or delivered on weekends or holidays. If we experience a high volume of orders, shipments may be delayed by a few days. Please allow additional days in transit for delivery. If there will be a significant delay in the shipment of your order, we will contact you via email or telephone.
Shipping Rates & Delivery Estimates
Shipping charges for your order will be calculated and displayed at checkout.
• Standard Shipping (3-7 business days)
• Expedited Shipping (2-3 business days)
• Express Shipping (1-2 business days)
Delivery delays can occasionally occur.
Shipment Confirmation & Order Tracking
You will receive a Shipment Confirmation email once your order has shipped containing your tracking number(s). The tracking number will be active within 24 hours.
Customs, Duties, and Taxes
THrīv Apparel is not responsible for any customs and taxes applied to your order. All fees imposed during or after shipping are the responsibility of the customer (tariffs, taxes, etc.).
Damages
THrīv Apparel is not liable for any products damaged or lost during shipping. If you received your order damaged, please contact the shipment carrier to file a claim. Save all packaging materials and damaged goods before filing a claim.
International Shipping Policy
We currently do not ship outside Canada.
Returns Policy
Our Returns Policy provides detailed information about options and procedures for returning your order. Please refer to our Returns Policy page for more information.
Contact Us
If you have any questions about our Shipping Policy, please contact us:
• Email: info@thrivapparel.ca
• Phone: 1 (403) 981-1110
Thank you for shopping with THrīv Apparel. We appreciate your business!